Customer service

Pay securely, however suits you best.

You can pay by iDEAL, Wero, Bancontact, Visa, Mastercard or Maestro, or you can transfer the amount in advance via SEPA transfer. Everything in a secure payment environment. All prices include VAT and after your order you will receive the invoice by email.

  • iDEAL or WeroDirectly from your banking app.
  • BancontactWith your Belgian bank card.
  • SEPA transferTransfer in advance from your bank.
  • VisaCredit or debit card.
  • MastercardCredit or debit card.
  • MaestroPay with your debit card.

Good to know

How payment works with us

What you pay, when you receive the invoice, and how your payment is protected. Short and without surprises.

  • Secure payment

    All payments are processed through secure, certified payment providers. Your bank or card details are transmitted using encryption, and we do not have access to them.

  • Prices including VAT

    All prices on the site include VAT. You will always see the total amount, including any shipping costs, before you pay.

  • Invoice

    After placing your order, you will receive the invoice by email. Ordering for business and would like the invoice issued in your company name? Please contact us, and we will arrange that. You can pay in advance at checkout by choosing SEPA bank transfer.

  • Title until payment

    Ordered products remain the property of RegeljeLaadpaal until full payment has been received. If payment is not received, we may cancel the order or postpone delivery.

  • Fraud prevention

    If we have reasonable suspicion of fraud or misuse, we may refuse an order or payment. If payment has already been made, we will refund the amount.

Haven't chosen yet?

Find the right charging station for you in three questions.

The selection tool looks at your connection, your car and how you charge, and only shows the charging stations that are suitable. Would you prefer to discuss it? Call us, and we’ll help you find the right solution.

Monday - Friday: 09:00 - 17:00